Effective Date: 07-17-2024

Tailor ("we", "our", or "us") is committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with SOC-2 standards and applicable data protection laws.

Information We Collect

1. We collect and process the following types of information:
2. Client Information: Business contact details, account information, and billing data.
3. Customer Data: Personal information provided by our clients about their customers for use in personalized video campaigns.
4. Usage Data: Information about how our services are accessed and used.

How We Use Your Information

We use the information we collect for various purposes, including to:

1. We use the collected information to:
2. Provide and maintain our personalized video software services
3. Process transactions and send related information
4. Respond to inquiries and offer support
5. Send administrative information
6. Improve and develop our services
7. Comply with legal obligations

Sharing Your Information

Tailor will not disclose personal information to unauthorized parties without a need to know basis.

We may share information with:

1. Service providers and subprocessors who perform services on our behalf
2. Legal and regulatory authorities, as required by applicable laws
3. Potential buyers in the event of a sale, merger, or acquisition of our company

We do not sell personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, in accordance with SOC-2 standards.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

1. Access to your personal information
2. Correction of inaccurate or incomplete information
3. Erasure of your personal information
4. Restriction of processing
5. Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@tailor.video

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